Medical Receptionist - PCSC

About this role

• At **Harmony**, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities.
• As a **Patient Care and Site Coordinator (Front Office Medical Receptionist)** you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience.
• As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door.
• You will transform lives - enhancing the client experience as you contribute to our vibrant, client-centered environment.
• Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care.
• **Key Responsibilities:** * Warmly greet and check clients in, ensuring a friendly and professional experience.
• * Efficiently handle phone calls, maintaining effective communication.
• * Manage insurance processes with attention to detail, ensuring smooth client experiences.
• * Provide outstanding administrative support, including scheduling and maintaining records.
• * Contribute to a clean and inviting clinic atmosphere.
• * Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily.
• * Collaborate with a dynamic team, enhancing our culture of excellence.
• * Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
• * Maintain a professional demeanor, contributing to the clinic's positive environment.
• **Qualifications:** * High school diploma or equivalent.
• * Experience in medical office settings and familiarity with EMR systems.
• * Effective communication skills, client -focused approach, and ability to excel in a fast-paced setting.
• * CPR certification (or willingness to obtain).
• **Explore the Advantages of Joining Our Team:** * Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
• * Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.
• * Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• * Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.
• * Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
• * Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
• Harmony is committed to fair and equitable compensation practices.
• The hourly compensation range for this role is $16 - $18.
• Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role.
• These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.
• *Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
• These tools assist our recruitment team but do not replace human judgment.
• Final hiring decisions are ultimately made by humans.
• If you would like more information about how your data is processed, please contact us.

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