Account Representative - State Farm Agent Team Member

About this role

• **Benefits:** * License reimbursement * Health insurance * Opportunity for advancement * Paid time off * Training & development * Bonus based on performance * Competitive salary * Flexible schedule **ABOUT OUR AGENCY:** I opened my first agency in 2010, expanded to a second location in 2016, and today lead a team of 12.
• State Farm has always been close to home for me, as both my sister and brother-in-law are agents.
• I also have a competitive background, having played field hockey and softball in college before attending graduate school at Mississippi State University.
• Our agencies enjoy staying connected to the communities we serve through local sponsorships, events, and other opportunities to give back.
• We offer health benefits, paid time off, paid holidays, licensing reimbursement, performance incentives, and a strong commitment to work-life balance.
• We believe in rewarding hard work while creating an environment where people can enjoy what they do.
• Our culture is positive, collaborative, and fun-our team genuinely gets along and enjoys working together.
• I'm looking for someone who is coachable, outgoing, team-oriented, and brings a positive attitude to the office.
• If you enjoy working hard, having fun, and growing alongside a supportive team, we'd love to meet you.
• **ROLE DESCRIPTION:** As an **Account Representative** for Shannon Reed - State Farm Agent, you are vital to our daily business operations and customers' success.
• You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
• You improve the lives of customers by proactively marketing relevant products and services.
• **RESPONSIBILITIES:** * Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• * Establish customer relationships and follow up with customers, as needed.
• * Provide prompt, accurate, and friendly customer service.
• Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• * Promote successful and long-lasting customer relations.
• **QUALIFICATIONS:** * Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• * Experience in managing customer relationships preferred.
• * Interest in marketing products and services based on customer needs.
• * Communication skills - written, verbal, and listening.
• * Dedicated to customer service.
• * Able to anticipate customer needs.
• * Able to effectively relate to customers.

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