Restaurant Server - Wren Tysons

About this role

• Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C.
• area, and has been in operation for over 130 years.
• The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt.
• These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
• This position is responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner.
• Adheres to all health regulations and local liquor laws.
• Ensures exceptional guest service and creates an inviting atmosphere.
• Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.
• Responsibilities: Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner.
• Provides the highest quality service and establishes appropriate rapport with all guests.
• Saul Company Hospitality Group guest service recovery program, and suggests ideas and responds to feedback to maximize guest satisfaction scores.
• Serving Duties: Listens attentively, takes orders accurately, and uses proper serving techniques.
• Knowledgeable about specials and promotions and actively up-sells menu items to maximize revenue potential.
• Adheres to all health regulations and local liquor laws.
• Saul Company Hospitality Group cash handling/POS procedures.
• Side Work: Completes all required side work including but not limited to: cleaning restaurant, server stations, coffee stations, and coolers; vacuuming, trash removal, and stocking of supplies.
• Saul Company Hospitality Group procedures when handling cash and processing financial transactions.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.

Key skills & tools

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