Front Office - Clinic Receptionist

About this role

• * + Medical Office experience strongly recommended + Responsible for patient scheduling, registration, medical records, data entry and processing, and cash posting + Directs visitors by maintaining employee and department directories; giving instructions.
• + Welcomes visitors/patients by greeting them, in person, on the telephone, or through our patient portal; answering or referring inquiries.
• + Responsible for collecting patient information, including payments.
• + Promoting excellent customer service * + Maintains and manages filing and organizational systems for the practice + Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.

Key skills & tools

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