Operations Manager

About this role

• **Job Summary** Lead daily store operations and keep people, products, and processes moving smoothly.
• As Operations Manager, you'll guide teams across retail sales, staffing, inventory, purchasing, and store administration.
• Apply sound judgment, clear communication, and hands-on leadership to support a consistent customer experience.
• Your impact: Effective inventory control and team coordination help customers find the products they need while enabling employees to serve them confidently.
• **Duties** * Manage store operations, shifts, and team performance; supervise employees and support assistant managers.
• * Lead recruiting, interviewing, employee orientation, training and development, and ongoing team management.
• * Oversee inventory management, stocking, merchandising, purchasing, pricing, and retail store product knowledge.
• * Monitor sales, budgets, payroll, bookkeeping, and cash handling; support cashiering and point-of-sale (POS) systems.
• * Deliver customer service, resolve concerns, use negotiation skills, and communicate operational priorities.
• **Requirements** * Experience in retail management, store management, operations management, or operational management; retail industry sales team management or assistant manager experience is preferred.
• * Skills in leadership, managerial communication, time management, organization, and supervising; experience with sales management, retail sales, wireless sales, or grocery store operations is useful.
• * Working knowledge of POS systems, inventory control, retail math, basic math, budgeting, payroll, bookkeeping, and cash handling.
• * Strong customer service, communication, and phone etiquette; multilingual or bilingual ability is a plus.
• * Familiarity with shift management, sales, purchasing, pricing, and merchandising is valued.
• Pay: $70,000.00 - $80,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Vision insurance Work Location: In person

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