Cashier/Sales Associate

About this role

• Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.
• To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store's visual appearance in high standards.
• Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.
• **Responsibilities** * Ensure high levels of customer satisfaction through excellent sales service * Assess customers needs and provide assistance and information on product features * Welcome customers to the store and answer their queries * Follow and achieve department's sales goals on a monthly, quarterly and yearly basis * "Go the extra mile" to drive sales * Maintain in-stock and presentable condition assigned areas * Actively seek out customers in store * Remain knowledgeable on products offered and discuss available options * Process POS (point of sale) purchases * Cross sell products * Handle returns of merchandise * Team up with co-workers to ensure proper customer service * Build productive trust relationships with customers * Comply with inventory control procedures * Suggest ways to improve sales (e.g.
• planning marketing activities, changing the store's design) **Skills** * Proven work experience as a Retail Sales associate, Sales representative or similar role * Basic understanding of sales principles and customer service practices * Proficiency in English * Basic Math skills * Working knowledge of customer and market dynamics and requirements * Track record of over-achieving sales quota * Hands-on experience with POS transactions * Familiarity with inventory procedures * Solid communication and interpersonal skills * A friendly and energetic personality with customer service focus * Ability to perform under pressure and address complaints in a timely manner * Availability to work flexible shifts Job Types: Full-time, Part-time Pay: $9.00 - $10.00 per hour Work Location: In person

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