Food Service Worker -- DIETARY -- Davis Medical Center

About this role

• **Job Summary** With a patient centered culture, the Food Services Worker will provide a positive experience to patients, customers, and our community through preparation, service, and/or clean-up of meals including, but not limited to, simple food preparation, tray assembly, taking meal orders from patients, delivering patient trays to assigned rooms, cafeteria service and dishwashing.
• Performs within the philosophy, objectives, policies and procedures of the department and hospital.
• **Responsibilities** Communication: Communicates effectively and appropriately.
• Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished.
• Speaks in a clear and credible manner, selecting the right tone for the situation and audience.
• Listens to others and allows them to make their point.
• Customer Focus: Personally demonstrates that external (or internal) customers are a high priority.
• Demonstrates a compassion and caring for our patients and families.
• Identifies customer needs and expectations and responds to them in a timely and effective manner.
• Anticipates and prevents delays or other things that can adversely affect the customer.
• Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.
• Has established a pattern of working independently, meeting reasonable deadlines, and accepting responsibility for his or her actions.
• Consistently delivers on promises made to customers and co-workers.
• Arrives at work on time and ready to contribute.
• Job Skills: Possesses sufficient job skills and knowledge to perform the job in a competent manner.
• Is able to demonstrate skills and knowledge in day-to-day situations.
• Safety: Makes sure to understand every safety practice expected by the organization.
• Takes no shortcuts that increase the risks of accidents, personal injuries or equipment failures.
• Looks for unsafe practices in the workplace and takes responsibility to ensure that others are aware of the potential impact.
• **Knowledge, Skills & Abilities** Previous customer service and/or food services experience preferred.

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