Sales Operations Manager

About this role

• **Location :** San Jose **Team :** Global Operations **Employment Type :** Regular **Job Code :** A223572A Responsibilities Join the Fast-Growing Team This team is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions.
• As part of the Team, you help enterprise customers build what's next for their business.
• Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future.
• We empower our clients to focus on what truly matters.
• Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world.
• You can help us to achieve our mission.
• Strategic Business Partnership & Revenue Accountability - Serve as the core business partner to Sales Leadership across different regions, owning Forecasting Accuracy and Revenue Certainty as primary operating KPIs.
• - Drive annual/quarterly revenue planning, ensuring strategic plans are operationally executable and aligned with regional market maturity.
• Lead to Cash (L2C) Process Optimization - Own the end-to-end L2C operational architecture, from lead routing and opportunity qualification to contract closure and revenue recognition.
• - Design and implement standardized sales motions, account management playbooks, and pipeline hygiene rules tailored to cloud/AI infrastructure sales cycles.
• - Build automated workflow tools and CRM enhancements (via direct configuration or partnership with Engineering/BI) to reduce manual friction and accelerate deal velocity.
• Data-Driven Insights & Risk Management - Build and oversee full-lifecycle forecasting methodology and data operations infrastructure, including predictive models, multi-role dashboards, and automated risk alerts.
• - Conduct deep-dive analysis on pipeline health, conversion funnel leakage, account coverage gaps, and churn propensity, delivering actionable insights to regional leadership and HQ.
• - Establish standardized reporting frameworks in partnership with BI, ensuring consistent metrics definitions and single-source-of-truth visibility.
• Cross-Functional Collaboration & Enablement - Act as the primary interface between Sales and back-office functions (Marketing, Partnerships, Product, Finance, Legal), aligning resources to land business rules and resolve execution blockers.
• - Support Marketing and Partnership team initiatives, including joint go-to-market programs, partner onboarding, and co-marketing campaigns.
• - Drive best practice codification and change management across regional teams, ensuring operational consistency while accommodating local market nuances.
• Ad-Hoc Strategic Projects - Lead or support special projects including new market entry, organization turn-over, team integration, and competitive response programs as business needs arise.
• Qualifications Minimum Qualifications - Bachelor's degree or above in Business Administration, Finance, Economics, Statistics, Computer Science, or a quantitative field.
• - Minimally 5 years of progressive experience in Sales Operations, Revenue Operations, or Business Operations, in a role managing regional or cross-functional teams in B2B SaaS, Cloud Computing, or AI/ML infrastructure.
• Deep hands-on experience in B2B SaaS, Cloud Computing, or AI/ML infrastructure businesses; prior exposure to enterprise software sales cycles and channel/partner ecosystems is essential.
• - Deep hands-on experience in L2C process design and optimization, including lead management, pipeline governance, and forecasting methodology.
• Proven track record of building data-driven operational systems from 0 to 1, including customer segmentation frameworks, predictive analytics, and multi-role dashboards.
• - Proficiency in CRM platforms (Salesforce preferred) and familiarity with lead-generation/sales intelligence tools (Apollo, LinkedIn Sales Navigator, or equivalents).
• Strong command of BI systems and dashboard development (Tableau, PowerBI, or proprietary tools); proficiency in SQL, Python, or R for data manipulation and analysis.
• - Experience in sales incentive design and channel partner program management, with ability to model financial impact and ensure compliance.
• Preferred Qualifications - Master's degree or MBA preferred.
• - Prior experience in tech companies with global expansion and familiarity with their internal data systems and operating rhythms.
• Job Information For Pay Transparency Compensation Description (Annually) The base salary range for this position in the selected city is $159000 - $360000 annually.
• Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location.
• Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
• Benefits may vary depending on the nature of employment and the country work location.
• Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.

Key skills & tools

View & apply

Links open in a new tab. jobhustl never applies on your behalf - you always go to the employer.