Customer Service Associate - Temporary

About this role

• * Models and delivers a distinctive and delightful customer experience.
• * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• **Customer Experience** * Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• **Operations** * Provides customers with courteous, friendly, fast, and efficient service.
• * Recommends items for sale to customer and recommends trade-up and/or companion items.
• * Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• * Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• * Implements Company asset protection procedures to identify and minimize profit loss.
• * Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• * Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Completes resets and revisions as directed.
• * Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
• For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• * Has working knowledge of store systems and store equipment.
• * Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• * Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• * Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• * Completes special assignments and other tasks as assigned.
• **Training & Personal Development** * Attends training and completes PPLs requested by Manager or assigned by corporate.
• **Basic Qualifications** * Must be fluent in reading, writing, and speaking English.
• (Except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours.
• **Preferred Qualifications** * Prefer six months of experience in a retail environment.
• * Prefer to have prior work experience with Walgreens.
• The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• An Equal Opportunity Employer, including disability/veterans.
• The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
• This role will remain open until filled.
• To review benefits, please click here jobs.walgreens.com/benefits.
• If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Salary Range:** $15 - $19 / Hourly **Benefits** ------------ * ### **Health, dental and vision\*** * ### **Paid time off benefits** * ### **Employee discount** * ### **Retirement Savings Plan (401(k))** * ### **Flexible hours** * ### **Training programs** * with a 30-hour work week

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