RECORDS TECHNICIAN - 64029223

About this role

• Requisition No: 885181 Agency: Department of Health Working Title: RECORDS TECHNICIAN - 64029223 Pay Plan: Career Service Position Number: 64029223 Salary: $38,503.66 Annually Posting Closing Date: 11/15/2026 **Total Compensation Estimator** **Tool** **Records Technician** Open Competitive **Your Specific Responsibilities:** This is a technical position that involves medical records management, exercising independent judgment and initiative in the application of departmental operations.
• Incumbent is required to prioritize work on a daily basis and must meet time sensitive deadlines.
• Job responsibilities include: * Interpreting and applying federal and state laws pertaining to Release of Protected Health Information.
• * Responding to Release of Information requests, including legal, subpoenas, disability determination and all client requests both incoming and outgoing within an established 7-10-day response time.
• * Answering telephone inquiries related to Release of Information and Medical Records in general and provides responses to internal and external clients, while providing excellent customer service.
• Works with local legal counsel to ensure an accurate and timely response to legal requests for medical records.
• * Utilizes databases to track release of information transactions.
• * When necessary, serves as a witness in court proceedings as a Designated Medical Records Custodian.
• * Provides Release of Information Training to new staff.
• * Sorts and distributes all Medical Records mail.
• * Receives, opens, sorts, date stamps and checks documents for accuracy prior to scanning and identifies poor originals/errors and acts within scope of responsibility or brings to the attention of the supervisor if needed.
• * Scans and imports documents to the electronic health record according to established naming conventions.
• Monitors own work to ensure that documents have been accurately scanned and imported.
• Documents in HMS Progress Notes as needed to identify record errors/deletions to imported documents.
• Also uses HMS Progress Notes to send documents for review to the appropriate provider.
• * Monitors fax machines to ensure that all faxes are received/sent promptly.
• * Serves as a back-up to the admitting/registration team **Required Knowledge, Skills, and Abilities:** * Ability to plan, organize and coordinate work assignments * Ability to establish and maintain working relationship with others * Skill in use of personal computer * Ability to communicate effectively, verbally and in writing * Ability to prepare accurate reports and correspondence * Ability to prioritize work * Ability to use scanning equipment proficiently.
• * Ability to self-monitor work for accuracy and maximum productivity.
• * Knowledge of medical record databases.
• * Knowledge of medical terminology.
• **Required** **Qualifications:** ***Minimum*** * At least 6 months experience processing requests for copies of patient medical records * At least 6 months experience working with electronic medical records * At least 2 years' experience working with computers * At least one year experience using office equipment such as copy and fax machines * At least one year experience working in a customer service position ***Preferred*** * Experience working with medical insurance * At least 6 months experience working in a medical or dental office setting * Bilingual in English and Spanish **Florida Department of Health Mission, Vision, and Values:** Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
• Vision: To be the *Healthiest* State in the Nation.
• Values: I nnovation: We search for creative solutions and manage resources wisely.
• C ollaboration: We use teamwork to achieve common goals & solve problems.
• A ccountability: We perform with integrity & respect.
• R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
• E xcellence: We promote quality outcomes through learning & continuous performance improvement.
• **Where You Will Work:** St.
• Petersburg Health Department: 205 Dr MLK Jr St N, St.
• Petersburg FL 33701 **The Benefits of Working for the State of Florida:** Working for the State of Florida is more than a paycheck.
• The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions ( * Flexible Spending Accounts; * Tuition waivers; * And more!
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• **Please be advised:** Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
• This position requires a security background check and/or drug screening and participation in direct deposit.
• Any misrepresentations or omissions will disqualify you from employment consideration.
• Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety[1]sensitive position Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
• **I**f you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.

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