General Manager

About this role

• Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives.
• Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service.
• Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
• JOB SUMMARY The General manager is responsible for all aspects of operations at the hotel, day-to-day staff management and guests.
• He / She should be an ambassador for the brand and hotel.
• Provide leadership and strategic planning to all departments in support of DHM service culture, maximized operations and guest satisfaction.
• ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications.
• The job description is not intended to include all duties or qualifications that may be required now or in the future.
• The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
• Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance.
• Provide the vision, leadership, and strategy to inspire your associates to deliver exceptional service and drive financial success.
• You have a strong hotel management background and an obvious passion for the hospitality industry.
• Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.
• You execute successful sales and marketing campaigns, understand dynamic revenue management, and can drive profit to the bottom line through strong financial controls.
• Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Previous General Manager experience is essential.
• Strong and successful Owner Relations partnerships.
• Ability to create and develop a dynamic team.

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