Vice President of Operations
About this role
- Vice President of Operations - West Coast Market Area Location: West Coast - Regional/Market Based Company: Magna Hospitality Group Lead.
- Magna Hospitality Group is seeking an accomplished Vice President of Operations - West Coast Market Area to provide strategic and operational leadership for a diverse portfolio of hotels across the Western United States.
- Magna Hospitality Group is a privately held hotel real estate investment, development, and management company with a portfolio of approximately 90 hotels across major urban markets throughout the country .
- Our portfolio includes leading brands such as Marriott, Hilton, and Hyatt , spanning full-service, lifestyle, and select-service hotels.
- This is a highly visible leadership position responsible for maximizing the operational performance, profitability, guest satisfaction, and team engagement of the West Coast portfolio.
- The Vice President of Operations will lead and develop property-level General Managers while partnering closely with ownership, corporate leadership, brand partners, and other key stakeholders.
- Key Responsibilities Provide strategic leadership and operational oversight for a multi-brand portfolio of hotels throughout the West Coast.
- Lead, coach, and mentor General Managers to achieve exceptional results in financial performance, guest satisfaction, employee engagement, and operational excellence .
- Develop and execute short- and long-term operational strategies aligned with company objectives and ownership expectations.
- Drive profitability through disciplined financial management, including budgeting, forecasting, labor management, expense control, and revenue optimization.
- Establish clear performance expectations and hold property leadership teams accountable for achieving financial and operational goals.
- Build strong relationships with hotel owners, investors, brand representatives, and executive leadership teams.
- Ensure consistent compliance with brand standards while identifying opportunities to improve operational efficiencies and the overall guest experience.
- Provide oversight of asset maintenance, capital planning, property improvement initiatives, and physical plant standards .
- Support new hotel openings, acquisitions, transitions, renovations, and other growth initiatives as needed.
- Identify opportunities to improve market performance, operational processes, and overall portfolio results.
- Partner with corporate departments including Finance, Revenue Management, Sales & Marketing, Human Resources, and Development to ensure alignment across the organization.
- Foster a people-focused culture that attracts, develops, and retains high-performing hospitality professionals.
- Serve as a trusted advisor and resource to General Managers and property leadership teams.
- Communicate performance, opportunities, challenges, and strategic recommendations to senior leadership and ownership.
Key skills & tools
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