Medical Director

About this role

• Description: **Job Summary** The Chief Medical Officer (CMO) is responsible for the overall quality, effectiveness, and integration of clinical services across all Resource Care locations.
• The CMO provides leadership and oversight for medical, dental, counseling, and behavioral health services, ensuring coordinated care, provider productivity, regulatory compliance, and adherence to HRSA Health Center Program Requirements.
• **Essential Responsibilities** **Clinical Leadership & Oversight** * Directs the provision of high-quality health care services to patients across all medical, dental, counseling, and behavioral health departments.
• * Develops, implements, and monitors clinical protocols, procedures, and standards of care.
• * Oversee protocols for patient examinations, comprehensive assessments, diagnostic testing, therapeutic procedures, and care plans.
• * Ensures culturally sensitive and patient-centered care is delivered across all resource center locations.
• **Provider Supervision & Performance Management** * Provides direct supervision, mentoring, and support to physicians, advanced practice providers, and other clinical staff.
• * **Monitors provider productivity**, including visit volumes, documentation completion, case load management, and adherence to organizational benchmarks.
• * **Oversees the quality of care delivered by subordinate providers**, including chart audits, clinical performance evaluations, peer reviews, and corrective action plans when needed.
• * Promotes a culture of accountability, continuous improvement, and interdisciplinary collaboration.
• **Coordination of Care & Integrated Services** * Leads the development and implementation of **integrated care models** that connect medical, dental, counseling, and behavioral health services.
• * Collaborates with the Dental Director, Behavioral Health Director, Counseling Director, and site leaders to ensure effective communication and cross-department workflows.
• * Ensures **timely internal referrals, warm handoffs**, and follow-up for patients transitioning between service areas.
• * Supports the implementation of Behavioral Health Integration (BHI) or Primary Care Behavioral Health (PCBH) models, including shared care plans and collaborative case reviews.
• * Works with dental leadership to strengthen **medical-dental integration**, including risk-factor communication, referral tracking, and care coordination for shared patients.
• **Quality Improvement & Compliance** * Provides executive leadership of the Continuous Quality Improvement (CQI) program.
• * Ensures compliance with all HRSA Health Center Program Requirements, federal and state regulations, and standards of care.
• * Oversees clinical quality measures, including UDS reporting, chronic disease management metrics, population health initiatives, and preventive care performance.
• * Uses data-driven approaches to identify gaps, improve outcomes, and enhance patient experience.
• * Ensures standardized documentation practices and EHR utilization across all sites and service lines.
• **Multi-Site Operations & Clinical Standardization** * Ensures consistent clinical policies, procedures, and workflows across all ResourceCare locations.
• * Supports site medical leads and clinic managers in implementing clinical standards and improving operational efficiency.
• * Ensures coordinated staffing, adequate provider coverage, and continuity of care across sites.
• **Training, Compliance & Professional Development** * Participates in new employee orientation and ongoing staff education.
• * Ensures clinical teams are trained on new protocols, regulatory changes, and best practices.
• * Supports professional development and continuing medical education for all clinical providers.
• **Additional Duties** * Maintains clinical competency and may provide direct patient care as needed.
• * Represents the organization in community partnerships, clinical collaborations, and regulatory reviews.
• * Performs other duties as assigned by the CEO.
• Requirements: **Minimum Requirements** * MD or DO degree with current certification/licensure by the Texas Medical Board.
• * Knowledge and experience in providing direct patient care.
• * Experience working in a Federally Qualified Health Center (FQHC) or similar safety-net setting preferred.
• * Knowledge of laboratory and radiological procedures, diagnostic interpretation, and clinical workflows.
• * Understanding of HRSA, UDS reporting, and quality-improvement methodologies.
• * Ability to manage interdisciplinary teams and coordinate care across multiple departments.
• * Ability to develop and implement clinical policies, programs, and performance improvement initiatives.
• * Proficiency with electronic health records, clinical documentation, and health information systems.
• * Excellent interpersonal, communication, and leadership abilities.
• * Ability to manage confidential and sensitive information in compliance with HIPAA.
• **Typical Physical Demands** * **Finger Dexterity:** Frequent use of hands for typing, documentation, and equipment operation.
• * **Talking:** Frequent communication of detailed clinical information.
• * **Hearing:** Ability to understand normal and whispered speech.
• * **Repetitive Motions:** Regular use of wrists, hands, and fingers.
• * **Visual:** Adequate visual acuity for patient care, documentation, and screen use.
• * **Physical:** Sitting 20-30% of the time; standing/walking 70-80% of the time; ability to lift/push/pull 25-50 lbs; ability to bend, twist, and move as required in a clinical setting.
• Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Tuition reimbursement * Vision insurance Work Location: In person

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